Table of Contents:
  • Part I. Information landscapes: cultural and technological influences
  • The transformative information landscape : what it means to be an Information professional today / Sandra Hirsh
  • Libraries, communities, and information : two centuries of experience / Christine Pawley
  • Librarianship : a continuously evolving profession / Stephen Abram
  • Diverse information needs / Heather O'Brien and Devon Greyson
  • Diversity, equity of access, and social justice / Patty Wong, Miguel Figueroa, and Melissa Cardenas-Dow
  • Part II. Information professions : physical and virtual environments
  • Literacy and media centers : school libraries / Mary Ann Harlan
  • Learning and research institutions : academic libraries / Todd Gilman
  • Community anchors for lifelong learning: public libraries / Pam Smith
  • Working in different information environments : Special libraries and information centers / Crystal S. Megaridis
  • Day in the life in the corporate organization / Scott Brown
  • A day in the life in the nonprofit organization / Joyce Fedeczko
  • A day in the life as an independent information professional / Jan Knight
  • A day in the life in the government organization / Michele Masias
  • Part III. Information services : engaging, creating, and collaborating via technology
  • Digital resources : digital libraries / Lisa Gregory and Amy Rudersdorf
  • Information intermediation and reference services / Johanna Tunon
  • Metadata, cataloging, linked data, and the evolving ILS / Mary K. Bolin
  • Analog and digital curation and preservation / Katherine Skinner
  • User experience / Courtney McDonald
  • Accessing information anywhere and anytime : access services / Michael J Krasulski
  • Teaching users : information and technology instruction / April D. Cunningham and Stephanie Rosenblatt
  • Hyperlinked libraries / Michael Stephens
  • Creation culture and makerspaces / Kristin Fontichiaro
  • Part IV. Managing information organizations : management skills for the information professional
  • Strategic planning / Lisa G. Rosenblum
  • Change management / Ruth Barefoot
  • Managing budgets / Sara F. Jones
  • Managing personnel / Robert Goch, Bruce Haller, Dawn Distefano, and Maureen L. Mackenzie
  • Innovative library and information services : the design thinking process / Rachel Ivy Clarke
  • Managing collections / Wayne T. Disher
  • Managing technology / Marshall Breeding
  • Managing data and data analysis in information organizations / H. Frank Cervone
  • Communication, marketing, and outreach strategies / Sue W. Alman
  • Advocacy / Cheryl Stenström
  • Part V. Information issues : influences and cconsequences
  • Information policy / Kate Marek
  • Information ethics / Martin L. Garner
  • Copyright and creative commons / Mary Minow and Liz Hamilton
  • Information licensing / Celeste Feather, Sharla Lair, and Jill Grogg
  • Open access / Heather Joseph
  • Information privacy and cybersecurity / Cherie L. Givens
  • Intellectual freedom / James Larue
  • Part VI. Information horizons : strategies for building a dynamic career as an information professional
  • Career management strategies for lifelong success / Kim Dority
  • Leadership skills for today's global information landscape / Kendra Albright.