Advanced interviewing techniques : proven strategies for law enforcement, military, and security personnel /

Bibliographic Details
Main Authors: Schafer, Jack, 1954- (Author), Navarro, Joe, 1953- (Author)
Corporate Author: EBSCOhost
Format: eBook
Language:English
Published: Springfield, Illinois : Charles C Thomas, Publisher, 2016.
Edition:Third edition.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • PREFACE; INTRODUCTION; CONTENTS; Chapter 1
  • Planning the Interview; Selecting the Interviewer; Number of Interviewers; The Advantages of a Second Interviewer; Using the Second Interviewer to Test for Veracity; Age of the Interviewer; Gender of the Interviewer(s); Interview Objectives; The Interview as Theater; Time of Day to Conduct an Interview; Note Taking; The Learning Curve; Chapter 2
  • The Interview Setting; Physical Space; Obstacles; Chair Placement within a Room; Chair Configuration; Chair Configuration to Gain Cooperation; Chair Configuration to Reward or Reprimand.
  • Chair Configuration to Assess AnxietyChair Configuration to Maximize Reading Nonverbal Cues; Chair Placement for a Second Interviewer; Chair Placement for a Third Party; Chapter 3
  • Props; File Cabinets; Documents; Case Files; Security Camera; Photographs; A Coconspirator; Chapter 4
  • Assessing the Interviewee; Social Indices; Desk Configurations; Age; Drug-dependent Persons; Personality Disorders and Mental Illness; Chapter 5
  • Establishing Dominance; I. The Controlled Interview Environment; Controlling Time; Controlling Space; The Last Person Standing; Refreshments; Principle of Reciprocity.
  • Predisposition to Talk Over FoodControlling the Interview Agenda; Controlling the Interview Pace; Establish a Parent/Child Relationship; II. Uncontrolled Interview Environments; Seating Arrangements; Chair Selection; Repositioning Furniture; The Last Person Standing; Fully Occupy the Furniture; Invading Private Office Space; Usurping Space; Controlling Time; Chapter 6
  • Rapport; I. Building Rapport; Smiling; The Eyebrow Flash; The Head Tilt; Names and Formal Titles; Conversational Encouragers; Cross Matching; Mirroring Language; Determining Dominant Language Medium; Mirror Dress; Touching.
  • Ask a FavorFlattery; Allow People to Flatter Themselves; Self-Disclosure; Building Rapport with Victims; Secondary Victimization; II. Testing for Rapport; Mirroring Gestures; Head Tilting; Open Posture; Breathing; Barriers; Setting Rapport Traps; Arrestee's Psychological Time Line; Chapter 7
  • Miranda Warnings; Perception of Control; Do You Think I Need a Lawyer?; Miranda Waiver; Chapter 8
  • Detecting Deception; A Two-Stage Process; Guilty Knowledge or Guilty Action; Truth Forms a Comprehensive Whole; Liars Described; Detection Apprehension; But I Told You the Truth; Barriers.
  • The Four-Domain Model of Detecting Deception21. Comfort/Discomfort; 2. Emphasis; 3. Synchrony; 4. Perception Management; Summary of the Four Domain Model of Deception; Chapter 9
  • Nonverbal Behavior; Proxemics; Territorial Displays; Sitting Displays; Stance; Staring; Posture; Attire; Eye Blocking; Eyes; Eyelid Flutter; Eye Rolling; Eye Blink; Eye Pointing; Lips; Mouth Quiver; Throat Clearing; Facial Touching; Hand to Neck; Hand to Cheek; Hand to Chest; Suprasternal Notch; Palms Up; Interlaced Fingers; Partial Smiles; Arm Block; Hand on Armrests; Illustrators; Pacifying Gestures.