Cover Image

Technical Services in the 21st Century.

Bibliographic Details
Main Author: Hines, Samantha Schmehl
Corporate Author: ProQuest (Firm)
Format: eBook
Language:English
Published: Bingley : Emerald Publishing Limited, 2021.
Series:Advances in Library Administration and Organization Ser.
Subjects:
Technical services (Libraries)
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Cover
  • TECHNICAL SERVICES IN THE 21ST CENTURY
  • Series Page
  • TECHNICAL SERVICES IN THE 21ST CENTURY
  • Copyright
  • CONTENTS
  • LIST OF CONTRIBUTORS
  • Introduction
  • Planning and Assessment
  • Workflows
  • Data
  • Acquisitions
  • Guiding Principles for Technical Services through a Content Analysis of Strategic Plans
  • Abstract
  • Introduction
  • Background
  • Methodology
  • Inclusion Criteria
  • Coding
  • Relevancy Ranking
  • Results
  • Discussion
  • Guiding Principles
  • Principle 1: Technical Services Cannot Be Decoupled from Collections
  • Principle 2: Technical Services is Committed to the User Experience
  • Principle 3: Technical Services Work Cannot Be Accomplished in a Silo
  • Principle 4: Technical Services Staffing and Services Will Be Continually Assessed
  • Principle 5: Technical Services Professionals Advocate for and Brand Their Work
  • Concluding Thoughts
  • References
  • More than Meets the Eye: Technical Services Work as Outreach
  • Abstract
  • Introduction
  • Challenging the Standard: Traditional Outreach Definition and Description
  • Technical Services Work as Outreach
  • The Technical Services Process
  • Implementation Suggestions
  • Idea 1: Inviting Feedback Straight from the Public
  • Idea 2: Public-facing Mission Statements and Policies from Technical Services
  • Idea 3: Technical Services Managed Assessment
  • Idea 4: User-driven Cataloging
  • Priorities and Backlogs
  • Idea 5: Increasing Access and Representation of Marginalized Voices
  • Idea 6: Authority Control as Outreach
  • Idea 7: Collaborations with Public Services
  • Idea 8: Tech Services in the Social Media Realm
  • Conclusion
  • REFERENCES AND SUGGESTED READINGS
  • Complex Adaptive Systems in Technical Services: A Functional Model for Assessing Institutional Alignment
  • Abstract
  • Background
  • Introduction
  • Crisis of Higher Education
  • Effect on Research Libraries
  • Effect on Technical Services
  • Statement of Problem
  • Research Questions
  • Literature Review
  • Complex Adaptive Systems in Library Science
  • Overview of Complex Adaptive Systems
  • Characteristics of Complex Adaptive Systems
  • Methodology
  • Comparative Analysis
  • Sources
  • Library of Congress, Working Group on the Future of Bibliographic Control
  • Heads of Technical Services in Large Research Libraries, ALCTS Task Force on Cost/Value Assessment of Bibliographic Control
  • British Library
  • Observations on Terminology
  • Synthesis
  • Complex Adaptive Systems Model
  • Nested Hierarchies and Levels of Aggregation in CASs
  • System 1: Bibliographic Control
  • System 2: Institutional Identity
  • System 3: Distributed Network
  • Interpretation
  • From Cost Savings to Asset Maximization
  • Next Steps
  • Conclusion
  • References
  • Process Mapping and High Performance Management in Technical Services
  • Abstract
  • Introduction