The Palgrave handbook of servitization /

Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	Kohtamäki, Marko (Editor), Baines, Tim, 1962- (Editor), Rabetino, Rodrigo (Editor), Bigdeli, Ali Z. (Editor), Kowalkowski, Christian (Editor), Oliva, Rogelio (Editor), Parida, Vinit (Editor)
Format:	eBook
Language:	English
Published:	Cham : Palgrave Macmillan, [2021]
Subjects:	Service industries. Deindustrialization. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

Chapter 1: Theoretical landscape in servitization
Part 1: Strategic approaches in servitization
Chapter 2: Digital servitization: How manufacturing firms can enhance resource integration and drive ecosystem transformation
Chapter 3: Typologies of Manufacturer Identities in the Age of Smart Solutions
Chapter 4: PSS business models: A structured typology
Chapter 5: Product-Service Systems in the Digital Era: Deconstructing Servitization Business Model Typologies
Chapter 6: Digital Business Model Innovation for Product-Service Systems
Chapter 7: Business models for digital service infusion using AI and big data
Chapter 8: Towards Servitization - A Taxonomy of Industrial Product-Service Systems for small- and medium-sized manufacturers
Chapter 9: Further semiotic perspectives on the outcome-based vs performance-based semantic dispute
Chapter 10: The Features of Performance Measurement Systems in Value-Based Selling
Chapter 11: Exploring dynamic capabilities to facilitate a smoother transition from servitization to digital servitization: a theoretical framework
Chapter 12: Dynamic capabilities as enablers of digital servitization in innovation ecosystems: An evolutionary perspective
Chapter 13: Reviewing service types from a Transaction Cost Economics perspective
Chapter 14: The role of financialization when moving up the service ladder
Part 2: Servitization process
Chapter 15: Viewing servitization through a practice-theoretical lens
Chapter 16: Microfoundations of servitization: An individual-level perspective
Chapter 17: Revitalizing alignment theory for digital servitization transition
Chapter 18: Managerial heuristics in servitization journey
Chapter 19: Narrative network as a method to understand the evolution of smart solutions
Chapter 20: A Conceptual Guideline to Support Servitization Strategy Through Individual Actions
Chapter 21: Employee reactions to servitization as an organizational transformation
Part 3: Co-creating value in servitization
Chapter 22: Salesforce transformation to solution selling
Chapter 23: Digital servitization: Strategies for handling customization and customer interaction
Chapter 24: Relational transformation for digital servitization
Chapter 25: Service-Dominant Logic - A missing link in servitization research?
Chapter 26: Value co-creation in digitally-enabled product service systems
Chapter 27: Manufacturers service innovation efforts: From customer projects to business models and beyond
Chapter 28: Configurational servitization approach: A necessary alignment of service strategies, digital capabilities and customer resources
Part 4: Managing product-service operations
Chapter 29: Digital servitization and modularity: Responding to requirements in use
Chapter 30: Service integration: Supply chain integration in servitization
Chapter 31: Network structures in service provision
Chapter 32: Organizational structures in servitization: Should product and service businesses be separated or integrated?
Chapter 33: Coordinating and Aligning a Service Partner Network for Servitization: A Motivation-Opportunity-Ability (MOA) Perspective.