Touch : building your brand in the experience economy /

Bibliographic Details
Main Author: Dietzel, Jörg, 1961- (Author)
Corporate Author: ProQuest (Firm)
Format: eBook
Language:English
Published: Singapore : Marshall Cavendish Business, [2020]
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Introduction
  • CHAPTER 1 The Bespoke Experience
  • Chapter 2 The Social Experience
  • Chapter 3 The Event Experience
  • Chapter 4 The brick-and-mortar shop experience
  • Chapter 5 The Heritage Experience
  • Chapter 6 The Cultural Experience
  • Chapter 7 The Service Experience
  • Chapter 8 The Digital Experience
  • Chapter 9 The Overall brand experience
  • Chapter 10 Experiences and Cultural Moments
  • About the Author.