http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Responsible AI and Analytics for an Ethical and Inclusive Digitized Society
20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1-3, 2021, Proceedings
1 online resource (XXI, 788 pages 129 illustrations, 70 illustrations in color.)
This volume constitutes the proceedings of the 20th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2021, held in Galway, Ireland, in September 2021.* The total of 57 full and 8 short papers presented in these volumes were carefully reviewed and selected from 141 submissions. The papers are organized in the following topical sections: AI for Digital Transformation and Public Good; AI and Analytics Decision Making; AI Philosophy, Ethics and Governance; Privacy and Transparency in a Digitized Society; Digital Enabled Sustainable Organizations and Societies; Digital Technologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media and Analytics; and Teaching and Learning. *The conference was held virtually due to the COVID-19 pandemic.
Part I: Adopting AI for Digital Transformation and Public Good -- Affordances in Human-chatbot Interaction: A Review of the Literature -- AI in the Workplace: Exploring Emotions on Chatbot Use in IT services -- Chatbots at Work: A Taxonomy of Chatbots in Organisations -- A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making -- AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Data -- Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana -- Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings -- Achieving Digital-driven Patient Agility in the Era of Big Data -- Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study -- Part II. AI and Analytics Decision Making -- Wise Data-Driven Decision-Making -- Data-driven Collaborative Human-AI Decision Making -- Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making -- Big Data Analytics Affordances for Social innovation: a Theoretical Framework -- COVID-19 Discrepancies Rising from Population Density in the USA -- Part III. AI Philosophy, Ethics and Governance -- Ethics and AI Issues: Old Container with New Wine? -- Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond -- Analysing AI via Husserl and Kuhn: How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm Shift -- The Ethical Implications of Lawtech -- Deploying AI Governance Practices: A Revelatory case Study -- Towards Ecosystems for Responsible AI: Expectations on Sociotechnical Systems, Agendas and Networks in EU Documents -- Software Developmental and Philosophical Perspective -- Part IV. Privacy and Transparency in a Digitised Society -- Stop Ordering Machine Learning Algorithms by their Explainability! An Empirical Investigation of the Tradeoff between Performance and Explainability -- Gender Bias in AI: Implications for Managerial Practices -- A Systematic Review of Fairness in Artificial Intelligence Algorithms -- Is Downloading this App Consistent with my Values? Conceptualizing a Value-Centered Privacy Assistant -- Operationalizing a Glass Box Approach by Means of Visualization: Applied to a GA-profiling Application -- Part V. Digital Enabled Sustainable Organisations and Societies -- Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study -- The Diffusion of Innovation Experience: Leveraging the Human Factor to Improve Technological Adoption Within an Organisation -- Exploring the Link Between Digitalization and Sustainable Development: Research Agendas -- Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping Review -- The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature Review -- VI. Digital Technologies and Organisational Capabilities -- To Study BIM as Boundary Objects from the Knowledge-As-Practice Perspective in the Construction Project - A Conceptual Framework -- Understanding How Enterprise Architecture Contributes to Organizational Alignment -- How Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits -- ICT-based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach -- Industry 4.0 and Organisations: Key Organisational Capabilities -- Part VII. Digitised Supply Chains -- How Does IOS-enabled Business Intelligence Enhance Supply Chain Performance? -- A Review of AI in the Supply Chain Industry: Preliminary Findings -- A Dynamic Capability Lens to Investigate Big Data Analytics and Supply Chain Agility: Antecedents and Outcomes -- The Effect of Data-driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information quality -- Part VIII. Customer Behavior and E-business -- The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-analysis -- Explaining the network of Factors that Influence the Timing of and Decision to Upgrade Enterprise Systems -- An Overview of the Application of Sentiment Analysis in Quality Function Deployment -- Cash is King, isn't it? Payment Preferences and Switching Intentions of German Customers -- Mining Segmentation Patterns Using E-commerce Retail Data: An experience report -- Part IX. Blockchain -- Blockchain in a Business Model: Exploring Benefits and Risks -- Key Characteristics to Create Optimized Blockchain Consensus Algorithms -- A Systematic Literature Review of Blockchain Consensus Protocols -- New Trend on the Block: How Blockchain Technology is Impacting the Fashion Industry from the Consumer's Perspective -- Part X. Information Systems Development -- Digital Transformation of Software Development: Implications for the Future of Work -- Business Analytics Continuance in Software and Systems Development Projects - A Preliminary Analysis -- Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team Performance -- Part XI. Social Media and Analytics -- Modeling Malicious Behaviors and Fake News Dissemination on Social Networks -- Developing Machine Learning Model for Predicting Social Media Induced Fake News -- A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social Media -- Influencer is the New Recommender: Insights for Enhancing Social Recommender Systems -- Impact of COVID-19 pandemic on E-participation of Fans in Sports Events -- Investigating the Dynamics of Polarization in Online Discourse during COVID-19 Pandemic -- Ecosystem of Social Media Listening Practices for Crisis Management -- #SDG13: Understanding Citizens Perspective Regarding Climate Change on Twitter -- Part XII. Teaching and Learning -- A Multi-Level Analysis of Mistrust/Trust Formation in Algorithmic Grading -- Computational Numeracy (CN) for under-prepared, novice programming students -- Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz Test -- Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning Education -- Social Exclusion in Gamified Information Systems.-.
edited by Denis Dennehy, Anastasia Griva, Nancy Pouloudi, Yogesh K. Dwivedi, Ilias Pappas, Matti Mäntymäki.
Computer Systems Organization and Communication Networks
Information Systems Applications (incl. Internet)
Information Systems and Applications, incl. Internet/Web, and HCI ; 12896