http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Improving convention center management using business analytics and key performance indicators
Chapter 1. Convention center business fundamentals -- Chapter 2. Sales and marketing -- Chapter 3. Earned (or operating) revenue details -- Chapter 4. Operating expense details -- Chapter 5. KPIs applied: The case of the contradictory KPIs -- Chapter 6. Customer service -- Chapter 7. Security and safety -- Chapter 8. Facility condition, readiness, and capital spending -- Chapter 9. Human resources (HR) -- Chapter 10. Sustainability.
Includes bibliographical references (pages 155-158) and index.
Key performance indicator (KPI) tradeshow.
Tourism and hospitality management collection