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Current trends and issues in internal communication : theory and practice /

Bibliographic Details
Corporate Author: ProQuest (Firm)
Other Authors: Men, Linjuan Rita (Editor), Tkalac Verčič, Ana (Editor)
Format: eBook
Language:English
Published: Cham, Switzerland : Palgrave Macmillan, 2021.
Series:New perspectives in organizational communication.
Subjects:
Communication in management.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Intro
  • Preface
  • Contents
  • Notes on Contributors
  • List of Figures
  • List of Tables
  • 1 Evolving Research and Practices in Internal Communication
  • What Is Internal Communication?
  • Evolving Roles and Functions of Internal Communication
  • State of Research in Internal Communication
  • Current Trends and Issues in Internal Communication
  • References
  • 2 Leaders as Communication Agents
  • Leadership and Communication
  • Leaders as Communicators
  • Executive Leadership Communication
  • Supervisory Leadership Communication
  • Leadership Communication: An Overview of Theoretical Frameworks
  • Socio-Communicative Style
  • Motivating Language Theory
  • Leadership Listening
  • Leadership Communication Channels and Effectiveness
  • Traditional Communication Channels
  • New Digital Channels
  • Leadership Communication in Turbulent Times
  • Leadership Communication in Organizational Change
  • Leadership Communication in Crisis Times
  • Leadership Self-Reflection
  • The Strategic Self-Reflection Process
  • Crucial Benefits of Self-Reflection for Leaders
  • Conclusion
  • A Mini-Case Study: Transparency in a Crisis
  • Three Types of Communication Arenas on ISM
  • Dynamics of Employee Communication on ISM
  • Prerequisites for Creating Open and Transparent Communication on ISM
  • Emerging Technologies in Internal Communication
  • Future Research and Implications
  • Two Practitioner's Perspectives
  • Mini-Case
  • The Catfish Discussion: Listening to the Employees
  • Professional Interview
  • Creating an Internal Culture Where Debate Is Welcome
  • References
  • 5 Employee Advocates: Unlocking Their Power Through Internal Communication
  • Defining Employee Advocacy
  • The Importance of Employee Advocacy
  • Drivers of Employee Advocacy
  • Strategic Internal Communication and Employee Advocacy
  • Conclusion
  • Interview with Ethan McCarty (CEO, Integral Communications Group)
  • References
  • 6 Employee Voice and Internal Listening: Towards Dialogue in the Workplace
  • Employee Voice
  • Internal Listening
  • Dialogue in the Workplace
  • Redefining Internal communication
  • The Alignment-Voice-Identification-Dialogue (AVID) Framework
  • Alignment
  • Voice
  • Identification
  • Dialogue
  • Incorporating Voice, Listening and Dialogue into the Role of the Internal Communication Manager