Technical Support Essentials : Advice You Can Use to Succeed in Technical Support /

Technical Support Essentials delivers 101 short and concise pieces of advice with actual examples that readers can use immediately to improve their technical support career.

Bibliographic Details
Main Author: Sánchez, Andrés (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: Apress, 2009.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:Technical Support Essentials delivers 101 short and concise pieces of advice with actual examples that readers can use immediately to improve their technical support career.
Item Description:Electronic resource.
Physical Description:1 online resource (260 pages)
Format:Mode of access: World Wide Web.