Punching In /

During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in managem...

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Bibliographic Details
Main Author: Frankel, Alex (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: HarperCollins Publishers, 2009.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store. In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
Item Description:Electronic resource.
Physical Description:1 online resource (240 pages)
Format:Mode of access: World Wide Web.