Selling Luxury : Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale /

Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty." - Hamida Belkadi , CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways...

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Bibliographic Details
Main Authors: Lent, Robin (Author), Tour, Geneviève (Author), Perrin, Alain Dominique (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: Wiley, 2009.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty." - Hamida Belkadi , CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights." - Aaron Simpson , Group Executive Chairman, Quintessentiall What does it take to sell high-end luxury creations to the richest clients in the world? In Selling Luxury , Robin Lent and Genevieve Tour, with thirty years of combined experience, share their savoir-faire. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. Selling Luxury will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands.
Item Description:Electronic resource.
Physical Description:1 online resource (176 pages)
Format:Mode of access: World Wide Web.