Social Customer Experience : Engage and Retain Customers through Social Media /

Social Customer Experience: Engage and Retain Customers through Social Media builds on the prior works of author Dave Evans. As an update to Evans's earlier book Social Media Marketing , the new Social Customer Experience connects the early cases presented in 2010 with significant, contemporary...

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Bibliographic Details
Main Authors: Evans, Dave (Author), Cothrel, Joe (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: Sybex, 2014.
Edition:1st edition.
Subjects:
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