APA (7th ed.) Citation

Evans, D., & Cothrel, J. (2014). Social Customer Experience: Engage and Retain Customers through Social Media (1st edition.). Sybex.

Chicago Style (17th ed.) Citation

Evans, Dave, and Joe Cothrel. Social Customer Experience: Engage and Retain Customers Through Social Media. 1st edition. Sybex, 2014.

MLA (9th ed.) Citation

Evans, Dave, and Joe Cothrel. Social Customer Experience: Engage and Retain Customers Through Social Media. 1st edition. Sybex, 2014.

Warning: These citations may not always be 100% accurate.