APA (7th ed.) Citation

Finger, L., & Dutta, S. (2018). Social CRM: Market research (1st edition.). O'Reilly Media, Inc..

Chicago Style (17th ed.) Citation

Finger, Lutz, and Soumitra Dutta. Social CRM: Market Research. 1st edition. O'Reilly Media, Inc., 2018.

MLA (9th ed.) Citation

Finger, Lutz, and Soumitra Dutta. Social CRM: Market Research. 1st edition. O'Reilly Media, Inc., 2018.

Warning: These citations may not always be 100% accurate.