Negotiating With Tough Customers /
Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just "take it or leave it." You may think you are negotiating, but if the other sid...
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| Format: | eBook |
| Language: | English |
| Published: |
Career Press,
2016.
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| Edition: | 1st edition. |
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| Online Access: | Connect to this electronic resource |
| Summary: | Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just "take it or leave it." You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. they give ground too easily, and; 2. they get nothing in return. |
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| Item Description: | Electronic resource. |
| Physical Description: | 1 online resource (256 pages) |
| Format: | Mode of access: World Wide Web. |