Living Service : How to Deliver the Service of the Future Today /

'" Living Service will revolutionize service industries in the same way that lean thinking revolutionized manufacturing.'" -Professor Ikujiro Nonaka, author of The Knowledge-creating Company "...uplifting, fascinating, provoking ... Living Service is a must- read for anyone...

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Bibliographic Details
Main Authors: Silvester, Marc (Author), Ahmed, Mohi (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: PH Professional Business, 2009.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
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by Silvester, Marc
Published 2008
Book