Erskine, P. (2013). ITIL and Organizational Change (1st edition.). IT Governance Publishing.
Chicago Style (17th ed.) CitationErskine, Pamela. ITIL and Organizational Change. 1st edition. IT Governance Publishing, 2013.
MLA (9th ed.) CitationErskine, Pamela. ITIL and Organizational Change. 1st edition. IT Governance Publishing, 2013.
Warning: These citations may not always be 100% accurate.