rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Microsoft Dynamics® CRM 4.0 Step by Step
  name:
    name part: Jim Steger Mike Snyder Kara O'Brien, and Brendan
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: Safari, an O'Reilly Media Company
  type of resource: text
  genre: Electronic books.
  origin info:
    place:
      place term: xx
    date issued: 2008
    edition: 1st edition.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (480 pages)
  abstract: Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360¿ view of your customers and business Work with Microsoft Dynamics CRM directly from Microsoft Outlook Track customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and orders Employ basic to advanced reporting capabilities Your all-in-one learning experience includes: Files for building skills and practicing the book's lessons Fully searchable eBook Sample chapters from related Microsoft Press books WINDOWS VISTA PRODUCT GUIDE eReference-plus other resources-on CD For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.
  note: Jim Steger Mike Snyder Kara O'Brien, and Brendan.
  note: Electronic resource.
  note: Electronic reproduction. Boston, MA : Safari, Available via World Wide Web. 2009.
  note: Mode of access: World Wide Web.
  identifier: 9780735625761
  identifier: 073562576X
  identifier: 0735686106
  identifier: 9780735686106
  identifier: https://proxy.library.tamu.edu/login
  record info:
    record creation date: 090513
    record change date: 20260128223405.0
    record identifier: in00004250546