Walking the Walk : Having Your Customers Love You /

This Element is an excerpt from Do You Matter?: How Great Design Will Make People Love Your Company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. Available in print and digital formats. A process, not an event: achieving total commitment to building a design-driven company, from top to...

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Bibliographic Details
Main Authors: Hall, Russ (Author), Brunner, Robert (Author), Emery, Stewart (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: PH Professional Business, 2010.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:This Element is an excerpt from Do You Matter?: How Great Design Will Make People Love Your Company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. Available in print and digital formats. A process, not an event: achieving total commitment to building a design-driven company, from top to bottom. Even companies that get on the path of being design driven may have rogue cells in their DNA that can multiply to become a potentially fatal flaw. The risk is almost always around losing the magic that got them where they were, backing away from a living approach that ensured freshness and ongoing vision....
Item Description:Electronic resource.
Physical Description:1 online resource (13 pages)
Format:Mode of access: World Wide Web.