Hill, A. (2011). The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts (1st edition.). PH Professional Business.
Chicago Style (17th ed.) CitationHill, Arthur. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. 1st edition. PH Professional Business, 2011.
MLA (9th ed.) CitationHill, Arthur. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. 1st edition. PH Professional Business, 2011.
Warning: These citations may not always be 100% accurate.