Goldenberg, B. (2015). The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (1st edition.). PH Professional Business.
Chicago Style (17th ed.) CitationGoldenberg, Barton. The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits. 1st edition. PH Professional Business, 2015.
MLA (9th ed.) CitationGoldenberg, Barton. The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits. 1st edition. PH Professional Business, 2015.
Warning: These citations may not always be 100% accurate.