Brogan, C., & Smith, J. (2009). Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust (1st edition.). Wiley.
Chicago Style (17th ed.) CitationBrogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. 1st edition. Wiley, 2009.
MLA (9th ed.) CitationBrogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. 1st edition. Wiley, 2009.
Warning: These citations may not always be 100% accurate.