APA (7th ed.) Citation

Brown, M., & Craig, J. (2013). The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition (17th edition.). Productivity Press.

Chicago Style (17th ed.) Citation

Brown, Mark, and Jonathan Craig. The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition. 17th edition. Productivity Press, 2013.

MLA (9th ed.) Citation

Brown, Mark, and Jonathan Craig. The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition. 17th edition. Productivity Press, 2013.

Warning: These citations may not always be 100% accurate.