When the Inevitable Surprises Occur...Are You Ready to Diffuse the Situation with the Right Questions? /

This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Ask the right questions to recover from any surprise and transform shocks into breakthroughs! CEO: Earl, can we count on you to re...

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Bibliographic Details
Main Author: Fadem, Terry (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: PH Professional Business, 2010.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Ask the right questions to recover from any surprise and transform shocks into breakthroughs! CEO: Earl, can we count on you to reduce your costs by 20%? Earl: You'll have to do it without me. CEO: Did you just resign? Earl: Yes. Would you be prepared to deal with such an unexpected response? Most of us aren't. Here's an effective, question-based strategy for handling surprise...
Item Description:Electronic resource.
Physical Description:1 online resource (9 pages)
Format:Mode of access: World Wide Web.