Managing Risk in Communication Encounters : Strategies for the Workplace /

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-...

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Bibliographic Details
Main Author:	Waldron, Dr. Vincent R.
Corporate Author:	EBSCOhost
Other Authors:	Kassing, Dr. Jeffrey W.
Format:	eBook
Language:	English
Published:	Thousand Oaks : SAGE Publications, 2010.
Subjects:	Communication in organizations. Interpersonal communication. Business communication. Risk > Sociological aspects. Conflict management. BUSINESS & ECONOMICS > Mentoring & Coaching. BUSINESS & ECONOMICS > Motivational. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

Cover; Contents; Preface; 1
Introduction; 2
Delivering and Seeking Feedback; 3
Managing Emotion; 4
Resisting Bullying and Harassment; 5
Negotiating Workplace Relationships; 6
Monitoring Organizational Romance; 7
Dealing With Difference; 8
Expressing Dissent; 9
Proposing New Ideas; 10
Responding to Difficult Team Members; 11
Conclusion; Index; About the Authors.