Managing Risk in Communication Encounters : Strategies for the Workplace /

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-...

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Bibliographic Details
Main Author: Waldron, Dr. Vincent R.
Corporate Author: EBSCOhost
Other Authors: Kassing, Dr. Jeffrey W.
Format: eBook
Language:English
Published: Thousand Oaks : SAGE Publications, 2010.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions.
Item Description:Electronic resource.
Physical Description:1 online resource (273 pages)
Bibliography:Includes bibliographical references and index.
ISBN:9781452215129
145221512X