rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Managing customer experience and relationships
    sub title: a strategic framework
  name:
    name part: Peppers, Don
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: Rogers, Martha
    name part: 1952-
    role:
      role term: author.
  name:
    name part: EBSCOhost
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: nju
    date issued: 2017
    edition: Third edition.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource.
  note: Don Peppers, Martha Rogers.
  note: Electronic resource.
  note: Includes biblioraphical references and indexes.
  subject:
    topic: Customer relations
    topic: Management
  subject:
    topic: Consumers' preferences
  subject:
    topic: Relationship marketing
  subject:
    topic: Information storage and retrieval systems
    topic: Marketing
  classification: HF5415.5 .P458 2017
  classification: 658.8/12
  related item:
    title info:
      title: Managing customer experience and relationships
    name:
      name part: Peppers, Don, author.
    origin info:
      publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2017]
      edition: 3rd edition.
    identifier: (DLC) 2016023735
  identifier: 9781119239819
  identifier: 1119239818
  identifier: 9781119239826
  identifier: 1119239826
  identifier: 9781119236252
  identifier: 2016036342
  identifier: CL0500000816 Safari Books Online
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: NhCcYBP
    record creation date: 160808
    record change date: 20260612162005.4
    record identifier: in00004159993