Thomas, B., & Tobe, J. (2012). Anticipate: Knowing What Customers Need Before They Do (1st edition.). Wiley.
Chicago Style (17th ed.) CitationThomas, Bill, and Jeff Tobe. Anticipate: Knowing What Customers Need Before They Do. 1st edition. Wiley, 2012.
MLA (9th ed.) CitationThomas, Bill, and Jeff Tobe. Anticipate: Knowing What Customers Need Before They Do. 1st edition. Wiley, 2012.
Warning: These citations may not always be 100% accurate.