Best Practices : Difficult People /

Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act o...

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Bibliographic Details
Main Author: Hoover, John (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: HarperCollins Publishers, 2009.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
Item Description:Electronic resource.
Physical Description:1 online resource (160 pages)
Format:Mode of access: World Wide Web.