APA (7th ed.) Citation

Kranz, G. (2009). Best Practices: Communicating Effectively (1st edition.). HarperCollins Publishers.

Chicago Style (17th ed.) Citation

Kranz, Garry. Best Practices: Communicating Effectively. 1st edition. HarperCollins Publishers, 2009.

MLA (9th ed.) Citation

Kranz, Garry. Best Practices: Communicating Effectively. 1st edition. HarperCollins Publishers, 2009.

Warning: These citations may not always be 100% accurate.