Forrester, E., Buteau, B., & Shrum, S. (2009). CMMI for Services: Guidelines for Superior Service (1st edition.). Addison-Wesley Professional.
Chicago Style (17th ed.) CitationForrester, Eileen, Brandon Buteau, and Sandy Shrum. CMMI for Services: Guidelines for Superior Service. 1st edition. Addison-Wesley Professional, 2009.
MLA (9th ed.) CitationForrester, Eileen, et al. CMMI for Services: Guidelines for Superior Service. 1st edition. Addison-Wesley Professional, 2009.
Warning: These citations may not always be 100% accurate.