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Difficult conversations : how to discuss what matters most /

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Bibliographic Details
Main Authors: Stone, Douglas, 1958- (Author), Heen, Sheila (Author), Patton, Bruce (Author)
Corporate Author: EBSCOhost
Format: eBook
Language:English
Published: New York : Penguin Books, [2010]
Edition:Tenth Anniversary edition, [2nd ed.].
Subjects:
Interpersonal communication.
Interpersonal communication > Case studies.
Communication.
Interpersonal Relations.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:"With a foreword by Roger Fisher"--Cover.
"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
Originally published in the U.S.A. by Viking Penguin, 1999.
Electronic resource.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references.
ISBN:9781101496763 (electronic bk.)
1101496762 (electronic bk.)