APA (7th ed.) Citation

Heppell, M. (2013). Five Star Service, One Star Budget (1st edition.). Pearson Education Limited.

Chicago Style (17th ed.) Citation

Heppell, Michael. Five Star Service, One Star Budget. 1st edition. Pearson Education Limited, 2013.

MLA (9th ed.) Citation

Heppell, Michael. Five Star Service, One Star Budget. 1st edition. Pearson Education Limited, 2013.

Warning: These citations may not always be 100% accurate.