APA (7th ed.) Citation

Petruska, R. (2018). Gemba Walks for Service Excellence (1st edition.). Productivity Press.

Chicago Style (17th ed.) Citation

Petruska, Robert. Gemba Walks for Service Excellence. 1st edition. Productivity Press, 2018.

MLA (9th ed.) Citation

Petruska, Robert. Gemba Walks for Service Excellence. 1st edition. Productivity Press, 2018.

Warning: These citations may not always be 100% accurate.