Customer satisfaction and sustainability initiatives in the fourth industrial revolution /

The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser /
by: Nelson, Tara-Nicholle
Published: (2017)

Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships /
by: Lafrenière, Daniel
Published: (2020)

Luxury store value.
Published: (2016)

UX on the go : a flexible guide to user experience design /
by: Mara, Andrew
Published: (2021)

Macy's and digital and social media.
Published: (2014)

Analytical CRM : developing and maintaining profitable customer relationships in non-contractual settings /
by: Wübben, Markus
Published: (2008)

Unlocking the customer value chain : how decoupling drives consumer disruption /
by: Teixeira, Thales S.
Published: (2019)

Win the customer : 70 simple rules for sensational service /
by: Martins, Flavio
Published: (2015)

Turning lost customers into gold : --and the art of achieving zero defections /
by: Cannie, Joan Koob
Published: (1994)

Insights, innovation, and analytics for optimal customer engagement /
Published: (2021)

The business case for love : how companies get bragged about today /
by: Cox, Marc
Published: (2020)

Knock your socks off selling /
by: Gitomer, Jeffrey, 1946-
Published: (1999)

Secret service : hidden systems that deliver unforgettable customer service /
by: DiJulius, John R., 1964-
Published: (2003)

Total access : giving customers what they want in an anytime, anywhere world /
by: McKenna, Regis
Published: (2002)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
by: DeBonis, J. Nicholas
Published: (2003)

Customer relations /
by: Wolf, Kenneth
Published: (1977)

Call center savvy : how to position your call center for the business challenges of the 21st century /
by: Dawson, Keith
Published: (1999)

Exceptional customer service.
Published: (2009)

Consumer boycotts : effecting change through the marketplace and the media /
by: Friedman, Monroe
Published: (1999)

Best of class : building a customer service organization /
Published: (1998)

Customer satisfaction evaluation : methods for measuring and implementing service quality /
by: Grigoroudis, Evangelos
Published: (2010)

Consumer empowerment in the digital age of health and wellness /
Published: (2014)

Relationship marketing for competitive advantage : winning and keeping customers /
Published: (1998)

Engaging brands : a customer-centric approach for superior experiences /
by: Addis, Michela
Published: (2020)

Planting flowers, pulling weeds : identifying your most profitable customers to ensure a lifetime of growth /
by: Rubio, Janet
Published: (2002)

The loyalty effect : the hidden force behind growth, profits, and lasting value /
by: Reichheld, Frederick F.
Published: (1996)

The Ritz Carlton : ladies & gentlemen serving ladies & gentlemen.
Published: (2016)

The ten demandments : rules to live by in the age of the demanding consumer /
by: Mooney, Kelly
Published: (2002)

Meeting of the minds : creating the market-based enterprise /
by: Barabba, Vincent P., 1934-
Published: (1995)

Customer satisfaction.
Published: (2016)

Built for use : driving profitability through the user experience /
by: Donoghue, Karen
Published: (2002)

Inspired : how to create tech products customers love /
by: Cagan, Marty
Published: (2018)

Full price : competing on value in the new economy /
by: Winninger, Thomas J.
Published: (2000)

Sustainable consumption : design, innovation and practice /
Published: (2016)

How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (1999)

The customer success professional's handbook : how to thrive in one of the world's fastest growing careers--while driving growth for your company /
by: Vaidyanathan, Ashvin, 1980-, et al.
Published: (2020)