Cover Image

Customer satisfaction and sustainability initiatives in the fourth industrial revolution /

Bibliographic Details
Corporate Author: IGI Global Online
Other Authors: Aquilani, Barbara, 1969- (Editor), Piccarozzi, Michela, 1982- (Editor), Silvestri, Cecilia, 1982- (Editor)
Format: eBook
Language:English
Published: Hershey, PA : IGI Global, Business Science Reference, [2020]
Series:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Subjects:
Consumer satisfaction.
Consumption (Economics) > Environmental aspects.
Sustainable development.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:"Premier reference source"--Cover.
Electronic resource.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references and index.
ISBN:1799814211
179981422X
9781799814214
9781799814221
DOI:10.4018/978-1-7998-1419-1