APA (7th ed.) Citation

IGI Global Online, Aquilani, B., Piccarozzi, M., & Silvestri, C. (2020). Customer satisfaction and sustainability initiatives in the fourth industrial revolution. IGI Global, Business Science Reference. https://doi.org/10.4018/978-1-7998-1419-1

Chicago Style (17th ed.) Citation

IGI Global Online, Barbara Aquilani, Michela Piccarozzi, and Cecilia Silvestri. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution. Hershey, PA: IGI Global, Business Science Reference, 2020. https://doi.org/10.4018/978-1-7998-1419-1.

MLA (9th ed.) Citation

IGI Global Online, et al. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution. IGI Global, Business Science Reference, 2020. https://doi.org/10.4018/978-1-7998-1419-1.