Handbook of research on retailing techniques for optimal consumer engagement and experiences /

Customer engagement : contemporary issues and challenges /
Published: (2016)

Consumer behavior theories : convergence of divergent perspectives with applications to marketing and management /
by: Rajagopal, 1957-
Published: (2018)

Sentiment analysis and knowledge discovery in contemporary business /
Published: (2019)

The customer journey, event experiences, and engagement.
Published: (2013)

Emotional, sensory, and social dimensions of consumer buying behavior /
Published: (2020)

Retailing in the 21st Century : current and future trends /
Published: (2010)

Consumer behavior & sustainability.
Published: (2016)

How consumers decide /
Published: (2008)

Pop-up retail : the evolution, application and future of ephemeral stores /
by: Boustani, Ghalia
Published: (2021)

Ephemeral retailing : pop-up stores in a postmodern consumption era /
by: Boustani, Ghalia
Published: (2020)

Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships /
by: Lafrenière, Daniel
Published: (2020)

The Routledge companion to consumer behavior /
Published: (2017)

The soul of the new consumer : authenticity -- what we buy and why in the new economy /
by: Lewis, David, 1942-
Published: (2000)

Strategic retail management : text and international cases /
by: Zentes, Joachim
Published: (2011)

Customer relationship management /
by: Anderson, Kristin, 1962-
Published: (2002)

Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business /
by: Shuman, Jeffrey C., 1945-
Published: (2002)

Building routes to customers : proven strategies for profitable growth /
by: Raulerson, Peter
Published: (2009)

Customer care : how to create an effective customer focus /
by: Cook, Sarah, 1955-
Published: (2000)

Public affairs.
Published: (2016)

Customer centricity : focus on the right customers for strategic advantage /
by: Fader, Peter
Published: (2020)

Delivering profitable value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business /
by: Lanning, Michael J.
Published: (1998)

Would you do that to your mother? : the "make mom proud" standard for how to treat your customers /
by: Bliss, Jeanne
Published: (2018)

Smart things to know about customers /
by: Jay, Ros
Published: (1999)

Communicating with customers /
Published: (2004)

Customer relations /
by: Wolf, Kenneth
Published: (1977)

Service design for business : a practical guide to optimizing the customer experience /
by: Reason, Ben, 1972-, et al.
Published: (2016)

European retail research.
Published: (2010)

European retail research.
Published: (2011)

Plunkett's retail industry almanac, 2004 /
by: Plunkett, Jack W.
Published: (2004)

Methods in consumer research.
Published: (2018)

Consumer value : a framework for analysis and research /
Published: (2002)

Plunkett's retail industry almanac 2001-2002 : the only comprehensive guide to retail companies and trends /
Published: (2001)

Retail therapy : why the retail industry is broken : and what can be done to fix it /
by: Pilkington, Mark, 1957-
Published: (2019)

Driving consumer engagement in social media : influencing electronic word of mouth /
by: Bianchi, Anna
Published: (2021)

Methods in consumer research.
Published: (2018)

Consumer social values /
Published: (2019)