Hospitality management /
Structured in three parts, this text covers the knowledge and skills required of frontline supervisors, managerial topics and business strategy content. The 'Industry viewpoint' at the start of each chapter introduces students to current issues and themes in the hospitality industry, and n...
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| Format: | Book |
| Language: | English |
| Published: |
South Melbourne, Victoria :
Cengage,
[2019]
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| Edition: | 4th Edition. |
| Series: | Hospitality skills series.
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| Subjects: |
| Summary: | Structured in three parts, this text covers the knowledge and skills required of frontline supervisors, managerial topics and business strategy content. The 'Industry viewpoint' at the start of each chapter introduces students to current issues and themes in the hospitality industry, and numerous pedagogical features, examples and illustrations have been included throughout the text to help students engage with the material and extend their understanding. Each chapter includes activities for discussion and debate, with assessment activities requiring the understanding, application and analysis of case studies. Each section concludes with an integrated case study and weblinks to useful industry resources. |
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| Physical Description: | xx, 578 pages : color illustrations ; 26 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780170411424 0170411427 |