Negotiating control : organizations and mobile communication /

Bibliographic Details
Main Author: Stephens, Keri K. (Author)
Corporate Author: UPSO (University Press Scholarship Online)
Format: eBook
Language:English
Published: New York, NY : Oxford University Press, [2018]
Series:Studies in mobile communication.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Cover; Series page; Negotiating Control; Copyright; Dedication; Contents; Introduction; Power and Control in Organizational Mobile Use; Mobiles as Combinatorial ICTs; Affordances; The Organization of This Book; Contributions to Mobile, Organizational, and MIS Scholarship; 1. Early Mobile Use; Car Phones as Business Tools; Smaller East Coast-​Based Company; My Story as the Starting Point; Bringing Their Devices to Work Before Anyone Knew This Was a Thing; Mobile Tablets and Two-​Way Pagers in the Semiconductor Industry; Two-​Way Pagers and Barbie Laptops; Control Over Data and Work
  • Cedric Does It, but Not His BossThe View of the Chief Technology Officer; The View of the President and Chief Operating Officer; Mastering the Backchannel in Teleconference Meetings; Multitasking in a Teleconference; Allison; Today, We All Use Mobiles in Meetings Because We Use Them in Our Lives; Misunderstandings, Workarounds, and Knowledge Workers Negotiating for Control; Misunderstandings Around Acceptability of Meeting Multitasking Norms; Multicommunicating; Multicommunicating and Norms; Examples from the Data; Formal Policies on Mobiles in Meetings; Job Role Matters
  • Control as a Form of Individual AgencyPalm Pilots and Personal Digital Assistants: Portable and Information Storage; PDAs During Travel and as Portable Storage; Gabrielle, the Rural Banker; Evan, the Web-​Conferencing Expert; Sense-​Making Around Organizational Control and Growing Notions of Agentic Control; Experimenting with Personal Devices; Mobiles as Business and Personal Organization Tools for Knowledge Workers; Knowledge Workers and Mobile Devices; Early Mobiles as Business Tools; 2. Negotiating Mobile Control; Mobile Use in Norway; Who Should Get a Company BlackBerry?
  • Spending Money for Toys: BlackBerrysEarly Budgeting Dilemmas; Fairness and Expectations of Who Gets a Company BlackBerry; Unintended Consequences of Having a Boss in Your Pocket; The Hidden Pressures of Reachability and Managerial Control; Sent from My iPhone: Stephanie's Story; Hierarchical Pressure and Mobile Affordances; Reachability Leading to Expectations and Norms; 3. Theoretical Notions of Control-​A Mobile Tug-​of-​War; Perspectives on Organizational Control; Defining Communication, Information Processing, and Terms Related to Control
  • Using Data to Scaffold an Understanding of Negotiating ControlRelational Power and Mobiles; Organizational Control-​Power Relationship; Evidence of Negotiation of Control Through Utilitarian Power; Expanding into Diverse Contexts and Beyond Knowledge-​Worker Job Roles; 4. Meetings as a Site to Negotiate Mobile Control; No Thumbs Under the Table in My Meetings; Using Her BlackBerry in Meetings; Not Everyone Viewed Meeting Multitasking Positively; Distracting ICTs in Meetings; The Meeting Leader Sets the Norm; Workarounds; Expectation of Responsiveness; Andy's View of Meeting Blackberry Use