The problem-solving, problem-prevention, and decision-making guide : organized and systematic roadmaps for managers /

Bibliographic Details
Main Author: Sproull, Robert (Author)
Corporate Author: Taylor & Francis
Format: eBook
Language:English
Published: Boca Raton, FL : CRC Press, [2018]
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • The dna of problems and problem solvers
  • 4 basic tools of problem solving
  • A structured approach to problem solving
  • Define, describe and appraise the problem
  • Investigate, organize and analyze the data
  • Formulate and test a causal theory
  • Choose the most probable cause
  • Develop, test and implement solutions
  • Implement, document, and celebrate
  • Failing at problem solving
  • A message for leadership
  • A structured approach to problem prevention
  • Defining high risk areas
  • Defining problems, failure modes and effects
  • Identifying the highest total risk problem
  • Defining the most probable cause
  • Developing a preventive measures plan
  • Implement the preventive measures plan
  • The case of the engineering backlog
  • The case of the defective pinions
  • The case of the cracking rails
  • The case of the weld spatter
  • A case study in problem prevention
  • Decisions, decisions, decisions
  • A case study in decision making
  • Needs assessment.