The problem-solving, problem-prevention, and decision-making guide : organized and systematic roadmaps for managers /
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| Format: | eBook |
| Language: | English |
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Boca Raton, FL :
CRC Press,
[2018]
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- The dna of problems and problem solvers
- 4 basic tools of problem solving
- A structured approach to problem solving
- Define, describe and appraise the problem
- Investigate, organize and analyze the data
- Formulate and test a causal theory
- Choose the most probable cause
- Develop, test and implement solutions
- Implement, document, and celebrate
- Failing at problem solving
- A message for leadership
- A structured approach to problem prevention
- Defining high risk areas
- Defining problems, failure modes and effects
- Identifying the highest total risk problem
- Defining the most probable cause
- Developing a preventive measures plan
- Implement the preventive measures plan
- The case of the engineering backlog
- The case of the defective pinions
- The case of the cracking rails
- The case of the weld spatter
- A case study in problem prevention
- Decisions, decisions, decisions
- A case study in decision making
- Needs assessment.