http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Machine generated contents note: ch. One Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World ... and Likely to Be the Most High Performing -- ch. Two Get Them on Board Fast with the Right Messages -- ch. Three Get Them Up-to-Speed Quickly, and Turn Them into Knowledge Workers -- ch. Four Practice In Loco Parentis Management -- ch. Five Give Them the Gift of Context -- ch. Six Help Them to Care About Great Customer Service -- ch. Seven Teach Them How to Manage Themselves -- ch. Eight Teach Them How to Be Managed by You -- ch. Nine Retain the Best of Them, One Day at a Time -- ch. Ten Build the Next Generation of Leaders.
Revised edition of the author's Not everyone gets a trophy, 2009.
Machine generated contents note: PREFACE TO THE REVISED AND UPDATED EDITION CHAPTER ONE Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World CHAPTER TWO Get Them on Board Fast with the Right Messages CHAPTER THREE Get Them Up-to-Speed Quickly and Turn Them into Knowledge Workers CHAPTER FOUR Practice In Loco Parentis Management CHAPTER FIVE Give Them the Gift of Context CHAPTER SIX Get Them to Care About Great Customer Service CHAPTER SEVEN Teach Them How to Manage Themselves CHAPTER EIGHT Teach Them How to Be Managed by You CHAPTER NINE Retain the Best Young Talent, One Day at a Time CHAPTER TEN Build the Next Generation of Leaders ACKNOWLEDGMENTS ABOUT THE AUTHOR INDEX.