Lean system management for leaders : a new performance management toolset /

Bibliographic Details
Main Author: Mallory, Richard (Author)
Corporate Author: EBSCOhost
Format: eBook
Language:English
Published: New York, NY : Routledge, Taylor & Francis Group, 2018.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Introduction
  • Introducing system management
  • Systems, processes, and projects : and their role in managing work
  • Processes, projects and systems : what is different and what is the same?
  • Starting your system map
  • Define system purpose
  • Defining principal activity groups
  • Refining and finalizing the selection of principal activity group
  • Defining influencing factors
  • Defining metrics and indicators for your system map
  • Defining intervening variables and risk
  • Application of the system management standard
  • System management standard : summary version
  • The overlap of system and process management
  • The overlap of system and projects
  • Managing multi-phase projects
  • Use of the responsible, accountable, consulted and informed (RACI) tool
  • The overlap of systems and frameworks
  • Wicked problems, logos, and the future
  • Conclusion
  • Bibliography.