Cover Image

Designing the invisible : an introduction to service design /

Bibliographic Details
Main Author: Penin, Lara (Author)
Format: Book
Language:English
Published: London ; New York, NY : Bloomsbury Publishing, 2018.
Subjects:
Customer services.
Service industries.
Description
Physical Description:342 pages : color illustrations ; 27 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9781472572585
1472572580