APA (7th ed.) Citation

Penin, L. (2018). Designing the invisible: An introduction to service design. Bloomsbury Publishing.

Chicago Style (17th ed.) Citation

Penin, Lara. Designing the Invisible: An Introduction to Service Design. London ; New York, NY: Bloomsbury Publishing, 2018.

MLA (9th ed.) Citation

Penin, Lara. Designing the Invisible: An Introduction to Service Design. Bloomsbury Publishing, 2018.

Warning: These citations may not always be 100% accurate.