| Summary: | The case is unique in two respects: (1) JRCPL has a strong social mission in addition to its business mission. In fact, the mission and vision statements suggest that the social mission is relatively more important, and (2) the business model is unique in the sense that weavers are not employees and the manufacturing activity takes place at the grassroots level. The focus of this case is to develop a formal management control system (MCS) in an effort to balance the two potentially competing missions. Of particular importance is the development of mechanisms to enhance communication between the weaver base and office personnel, increase weaver engagement, and measure performance. Students are required to think of several elements of a management control system, including budgeting, performance measurement, action controls, and personnel controls.
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| Item Description: | Originally Published InKalagnanam, S., Mitra, S., & Parikh, M. (2016). Jaipur Group: A management control journey. IMA Education Case Journal, 9(2), Article 1. |
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