Managing stakeholder dialogue : the case of Botnia in Uruguay /

Stakeholder dialogue is an effective way for a company to enhance its sensitivity to the operational environment and to increase stakeholders' understandings of the dilemmas facing the company. An open and transparent dialogue process can create fertile ground for solving tensions in stakeholde...

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Bibliographic Details
Main Authors:	Heikkinen, Anna (Author), Kujala, Johanna (Author), Lehtimäki, Hanna (Author)
Corporate Author:	Sage Publications
Format:	eBook
Language:	English
Published:	[London] : SAGE, 2016.
Series:	SAGE knowledge. Cases.
Subjects:	International business enterprises > Management > Cross-cultural studies. Intercultural communication > Case studies. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	Stakeholder dialogue is an effective way for a company to enhance its sensitivity to the operational environment and to increase stakeholders' understandings of the dilemmas facing the company. An open and transparent dialogue process can create fertile ground for solving tensions in stakeholder relations. However, the process is not always straightforward. This article presents a case where a Finnish forest industry company's decision to build a pulp mill in Uruguay raised both opposing and supporting views among the local interest groups. The company faced the challenge of how to engage with the hostile, opposing groups in order to ensure their operations in Uruguay.
Item Description:	Originally Published in: Heikkinen, A., Kujala, J., & Lehtimäki, H. (2013). Managing stakeholder dialogue: The case of Botnia in Uruguay. South Asian Journal of Business and Management, 2(1), 25-37. DOI: 10.1177/2277977913480594.
Physical Description:	1 online resource : illustrations (black and white, and colour).
ISBN:	9789351503125 (ebook) :