Beyond blame : learning from failure and success /
IT veteran Dave Zweiback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, huma...
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Beijing ; Boston :
O'Reilly,
[2016]
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| Edition: | First edition. |
| Subjects: |
| Summary: | IT veteran Dave Zweiback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, human factors, cognitive science and organizational psychology. It allows us to identify the underlying conditions for failure, and make our systems (and organizations) safer and more resilient. |
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| Item Description: | Includes index. |
| Physical Description: | xv, 73 pages ; 23 cm. |
| ISBN: | 9781491906415 1491906413 |