APA (7th ed.) Citation

Sage Publications. (2012). Measuring programs, ROI, and customer engagement. American Marketing Association.

Chicago Style (17th ed.) Citation

Sage Publications. Measuring Programs, ROI, and Customer Engagement. Chicago, IL: American Marketing Association, 2012.

MLA (9th ed.) Citation

Sage Publications. Measuring Programs, ROI, and Customer Engagement. American Marketing Association, 2012.

Warning: These citations may not always be 100% accurate.