Language put to work : the making of the global call centre workforce /

Bibliographic Details
Main Author:	Brophy, Enda (Author)
Format:	Book
Language:	English
Published:	New York : Palgrave Macmillan, [2017]
Series:	Dynamics of virtual work.
Subjects:	Call centers > Employees. Communication in industrial relations.

Description
Physical Description:	xii, 306 pages ; 22 cm.
Bibliography:	Includes bibliographical references (pages 265-291) and index.
ISBN:	1349952435 9781349952434